Politique d’expédition

At sportgng.com, we strive to provide excellent service which includes the security of shipping your packages. we have opted to provide you with multiple options for shipping your order that provides tracking numbers to ensure that you can monitor your shipment as it travels to your doorstep.

HOW MUCH DOES SHIPPING COST?
 
The shipping cost might vary depending on the shipping destination and the policy of the store such as the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total cost.
 
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WHERE DO WE DELIVER?
 
We provide worldwide shipping.
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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
 
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
 
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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
 
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
 
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WILL I BE CHARGED VAT TAXES?
 
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
 
Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country's customs policies.
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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

At sportgng.com, we prioritize affordability when it comes to shipping prices, and therefore, we have chosen to utilize Priority Mail International as our preferred shipping method. Please take note of the following important information regarding our shipping process:

Order Processing Time: Once your order is received, it may take anywhere from 1 to 3 business days for us to process it. We strive to fulfill orders as quickly as possible to ensure timely delivery to our valued customers.

Delivery Time: The delivery time for your package depends on various factors, including your proximity to our warehouse. Please note that our delivery service does not operate on Sundays or holidays. On average, you can expect your package to arrive within 7 to 14 business days. However, please be aware that this is an estimate and not a guaranteed delivery time.

International Customs: Due to the differing customs processes in various countries, we want to clarify that once your package has left our warehouse, sportgng.com cannot be held responsible for any issues that may arise during customs clearance. We recommend contacting the shipping carrier if you encounter any tracking issues or have concerns about the status of your package.

Lost or Undelivered Packages: In the event that you have not received your package, we advise you to file a complaint report directly with the shipping carrier. They will be able to assist you further in locating your package and resolving any delivery issues you may be experiencing.

Signature Upon Receipt: Depending on the total value of your order, we may opt for a shipping method that requires a signature upon receipt. This additional precaution ensures the safe delivery of your package. If you wish to have your international package shipped with tracking confirmation directly to your door, please reach out to our customer service team at support@sportgng.com and make a direct request.

We understand the importance of a smooth and reliable shipping process, and we strive to provide the best service possible. If you have any further questions or concerns about our shipping policies, please do not hesitate to contact us.

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HOW CAN I TRACK MY ORDER?

Once your item is shipped, you will receive an email with your tracking number to monitor your shipment.